LIMITED WARRANTY
Dear Customer, Thank you for choosing Welbon SmartChef Products!
We Guarantee Our Commercial Products Will Run Trouble-Free For 6 Months in Commercial Use (Household products 1 year warranty) or We Will Fix It For FREE!
- Welbon warrants this appliance to be free from defects in materials and workmanship and to perform satisfactorily for a period of one year from the date of purchase when used in accordance with the accompanying instruction book.
This limited warranty is void if this appliance has been subjected to abuse, negligence,
accident, alteration, or failure to follow operating instructions, or the product has been
exposed to abnormal or extreme conditions. Cosmetic changes that do not affect
performance, such as discoloration of parts of the product in the hands of the user or the
effects of the use of abrasive cleaners will not be warranted or considered defects. The
cleaning or removal of food products along with any damage caused by allowing them to
build up is not covered by this limited warranty.
No Warranty on Blade, Plunger, Centrifugation Basket, Rice cooker/warmer inner pot and Other Accessories
This limited warranty is in lieu of any other warranty expressed or implied. No representative or any other person is authorized to make any other warranty or to assume any liability not strictly in accordance with the foregoing. This limited warranty gives you specific legal rights, which may vary from state to state. Outside the continental U.S.A. and Canada other warranties may apply.
- Obligations of End Use Customers.
In the event the appliance needs service or repair:
o First, call Welbon SamrtChef SERVICE CENTER at (626) 442-6698 or (866) 442-6618 for replacement parts or up-to-date shipping instructions. Appliance must be shipped insured in the original or sufficient packaging.
o Pay freight one way to Welbon SmartChef Co.
o Pay costs for special return shipping requests.
o In case of shipping damage, notify the shipper or carrier immediately.
- Obligations of Welbon SmartChef Co.
If the terms and conditions of paragraphs 1, 2, and 3 above are satisfied:
o Welbon SmartChef will either repair or replace the product, at its discretion and expense, within a 15-day period of receipt of the product.
o Welbon SmartChef will pay ordinary freight costs for return of product to you.
Please Note:
Within the continental U.S. and Canada, warranty is honored directly through Welbon Smart Chef Co. Do not return the appliance to the dealer. Call Welbon SmartChef Co. service center at 1-866-442-6618 or 1-905-937-1688(Canada) for a return authorization number before sending a machine for repair. Outside the continental U.S. and Canada, contact your dealer for warranty information.
If a machine was bought within the continental U.S. and Canada, or via the web, but is currently outside the continental U.S. or Canada, this warranty does not apply. Call 1-626-442-6698 or e-mail Welbon SmartChef service center at service@welboninc.com for more details.
Welbon Smart-Chef Co.
4471 Rowland Ave
El Monte, CA 91731, U.S.A.
Toll Free: 1-866-442-6618(Canada:1-905-937-1688)
M-F, 9:00AM-5:00PM Pacific Time
質保證書
尊敬的用戶, 非常感謝您選用萬邦廚寶有限公司産品!
我們保證我公司出品的産品家居正常使用一年以上。
1. 萬邦廚寶公司保證，從購買之日開始一年期間內, 在遵照隨附的說明書使用的條件下，若您的萬邦廚寶産品發生故障，將提供免費修理。
如果本産品被誤用、或由于疏忽、意外事故、改造、或錯誤操作、或受到反常的環境影響而損壞的，此保修書無效。外觀色澤變化不影響性能，如産品的外殼在用戶使用中變色或受擦洗劑的影響刮花，將不被視爲保修。由于沒有及時清潔或妥善放置而造成的任何損壞，不包含在此保修範圍內。
此保修卡將取代其它保修說明。任何代理人或其它經銷商無權做出任何不同的保修承諾。此保修卡給您特殊的承諾可能因不同的州而有所不同。若在美國及加拿大大陸以外使用,請向本公司客服部咨詢。
2. 消費者的義務
若您的萬邦廚寶産品需要服務或修理，請按以下步驟處理：
o 首先，打電話給萬邦廚寶服務中心：(626) 442-6698 or (866) 442-6618取得服務確認號碼，産品必須用原始的或合理的包裝安全保險地付運, 隨機須附購買收據複印件。
o 支付從貴地到萬邦廚寶服務中心的運費。
o 支付特殊退還運送要求的費用。
o 若您的産品萬一在運輸中損壞，請立即通報托運人或運送者。
3. 萬邦廚寶公司的義務。
在以上條款和條件符合的情況下：
o 萬邦廚寶公司會在收到産品15天內視具體情況提供修理或更換受損部件。
o 萬邦廚寶公司將支付回程普通運費。
注意事項
在美國大陸以內，萬邦廚寶公司直接受理保修服務。不要將您的萬邦廚寶産品退還給經銷商，請直接打電話到萬邦廚寶服務中心：1-866-442-6618 或 1-626-442-6698, 加拿大請撥1-905-937-1688 索取維修確認號碼。在美國及加拿大大陸以外，請與您的經銷商聯系保修服務。
如果您在美國大陸內購買或通過網站購買，但在美國及加拿大大陸以外使用的話，此保修無效。請致電1-626-442-6698(加拿大1-905-937-1688)或發郵件service@welboninc.com 到萬邦廚寶公司服務中心了解更多詳情。
Welbon Smart-Chef Co.
4471 Rowland Ave
E1 Monte, California
免費電話: 1-866-442-6618(Canada:1-905-937-1688)
M-F, 9:00AM-5:00PM 美國西部太平洋時間
